Privacy Policy

Information We Collect

When you install and use our Order Tracking App, we collect the following information:

• Shop domain and basic store information
• Order data necessary for tracking functionality
• Access tokens for Shopify API authentication
• Billing and subscription information

How We Use Your Information

We use the collected information to:

• Provide order tracking functionality to your customers
• Process billing and manage subscriptions
• Improve our app's performance and features
• Provide customer support

Data Security

We implement industry-standard security measures to protect your data:

• All data transmission uses HTTPS encryption
• Access tokens are stored securely in encrypted databases
• We follow Shopify's security best practices
• Regular security audits and updates

Data Retention and Deletion

We retain your data only as long as necessary to provide our services. When you uninstall the app:

• All stored data is automatically deleted within 30 days
• You can request immediate data deletion by contacting support
• We comply with GDPR and CCPA data deletion requirements

Third-Party Services

Our app integrates with:

• Shopify APIs for order and fulfillment data
• Hosting services (Render, Netlify) for app infrastructure
• Database services for secure data storage

Your Rights

You have the right to:

• Access your personal data
• Request data correction or deletion
• Data portability
• Withdraw consent at any time

Contact Information

For privacy-related questions or requests, contact us at:

Email: kunal.kamboj.52@gmail.com

This privacy policy may be updated from time to time. We will notify you of any significant changes.